Most Common General Inquiries

  •  What is

We are proud to say is the only jewellery eCommerce site in the Middle East region which offers a host of options for buyers to purchase the best quality at the most affordable prices.

Please offering the Best price Gauarnteed & Quality

Shipment & Delivery

  •  I made my first purchase and received a confirmation Email. What should I do?

Congratulations on your first purchase with Unless prompted, you need not respond unless called by the Customer Service team or asked to specifically. This is to confirm your order and ensure you are able to track your order .

  •  I am still worried! What if my item gets lost?

There’s no need to worry. An item is only considered delivered when we have your signature on the delivery note and the item is in your hands. For whatever the reason, if an item does get lost you will receive a full refund of your money.

  •  Okay, but what if I decide after 30 days I don’t want the item, if it was a store, I have up to 40 days, what happens then?

Yes you can – if your item is faulty or has a product defect or not as what you had ordered as it is supposed to – then you can still return it and we will arrange a pickup of the item to be returned to the seller and your money refunded. To do so please contact our Customer Service Team through the Contact Us page via the inquiry form or Contact Centre (number listed there)

  •  Who pays for the shipping charges, when I order an item? offering FREE shipping for all the items